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Shelter Services
Safe, emergency housing for families.
How the Program Works
- Multiple Shelter Locations: Family Promise operates over 48 rooms of family shelter across Kent County, offering safe, welcoming spaces for families and children.
- Essential Support: Families have access to meals, laundry facilities, and daily essentials to meet their immediate needs.
- Personalized Case Management: Dedicated case managers work with each family to create a plan for housing stability, connecting them with community support and financial resources.
- Path to Permanent Housing: Every family receives guidance and encouragement to reach long-term goals — so their stay in shelter is temporary, but their progress lasts.
What Families Receive:
Family Promise of West Michigan is a community-driven nonprofit helping families overcome housing crises with dignity and compassion. We prevent homelessness, provide emergency shelter, and help families build a future filled with stability and hope.
Safe Shelter
For the entire family
Essentials
Daily meals and hygiene essentials
Program Access
Case management and child-focused programs
Resources
Guidance and resources for the transition to permanent housing
Impact & Outcomes
Through emergency shelter services, families have a place to stay that is welcoming and safe. By providing temporary shelter, families are able to catch their breath and focus on finding stable housing. Case managers work with families to find housing and maintain long-term stability.
Families stay in shelter temporarily, allowing time for them to find stable housing
Shelter space is reserved for families in immediate crisis
Families gain skills and resources to maintain housing stability long-term
Early Childhood Services
Young children experience homelessness differently from adults. Family Promise provides specialized support for kids, including:
- Educational Resources: Navigation support to preschool programs, tutoring, and enrichment activities.
- Social-Emotional Support: Family engagement activities and parenting coaching to help children process stress.
- Healthy Development: Support for physical, cognitive, and emotional growth, ensuring kids continue to thrive even in times of housing instability.
